The numbers are startling. Our faith in government was once very strong. It, and many other institutions, have fallen sharply in our estimation, if you believe the numbers. Or, just ask a friend. How did we get to this place where we have such disdain for the institution meant to maintain ‘the common good’ and, more importantly, how do we reverse this trend? Professor Donald Kettl, of the University of Texas, in his book ‘Can Governments Earn Our Trust’ explains how we got here and, perhaps, how we reclaim that trust. It’s a long road back, but the frustrations we have with government are, like some many other issues, nuanced and not easily reduced to a sound bite. So we will take our time to understand in this episode.