EP 989 The Annoyance Economy is Costing All of Us Time and Money
We are all in the doom loop of what has become known as the ‘annoyance economy’. You know the drill–long hold times on calls and the ‘friendly’ AI assistant unwilling to get you to a human, hidden junk fees, voluminous spam offers, health insurance wrangling that pits you against health care giants, corporate-friendly cancellation processes …