Call centers are the hub of much activity these days as customers seek information or wish to buy things. Their role has changed over the years and the sophistication of the technology they use, the demands on them to streamline and cost cut with AI, and the supervisor ‘surveillance’ which measures their minute- by- minute …
Isn’t it great when you deal with a company where the principal is the owner who will take full responsibility for the actions of the company’s employees? How rare is that? Well, according to our guest, it is getting rarer by the day as systems are built to insulate humans from ever having to claim …
Mark Twain evolved over his adult life when it came to matters of race. In perhaps the greatest American novel of all time, “The Adventures of Huckleberry Finn”, Twain demonstrates his keen sense that the Civil War did not end prejudice and bigotry in our society, though it did reshape its contours. There is no …
Should gold and silver be a part of your portfolio? And, if so, how and when? With precious metals prices surging is it too late to invest in them or is it just the right moment? There are so many factors at play here that most advisors will tell you it’s all right to make …
In 2024, Latinos, a diverse population in America, gave Donald Trump more support than Republicans generally receive for their presidential candidate. He was speaking quite openly of his plans to shut down the border and pursue illegal immigrants, first those involved in gangs and illegal activity, and then others who crossed into the United …
Employment attorneys like to get together at conferences and routinely discuss ‘best practices’ so that they can help employers comply with legal requirements, reduce the risk of lawsuits and promote positive work environments. Well now, thanks to Donald Trump, Elon Musk and DOGE they have something new to discuss–‘worst practices.’ According to our guest, Attorney …
As a window into the refugee crisis which has landed with particular impact on the European shores, journalist and author Jeanne Carstensen focuses her new book on a tragedy dating back to October 28, 2015. At the height of the biggest refugee crisis since WWII, a dangerously overloaded old wooden boat set sail from Turkey. …
While many of us do not believe Donald Trump when he says the quiet part out loud, on the matter of deporting people (mostly undocumented, but not all) out of the United States during his second term, he was serious. However, his zeal to do it has ensnared more than folks who came here without …
DOGE, the Department of Government Efficiency in the Trump Administration, is getting a lot of headlines, but the news coming from it may not benefit long-term reforms that virtually all Americans agree are necessary in order to expedite more effective governing. That will require streamlining and enhancing individual responsibility and accountability by civil servants, instead …
Nuclear power was once thought to provide unlimited energy at no cost. Then the costs became apparent–building and maintaining costly facilities, environmental degradation, abundant use of water resources, storage of radioactive waste and overall security and safety. After the Three Mile Island accident, it was thought that nuclear energy’s promise had come and gone. But, …